15% off First Order Code: BESTIES         
Cart 0
15% off First Order Code: BESTIES         
Cart 0

FAQs

ORDERS & SHIPPING

How long does it take to process & ship my order?
Orders will be processed & shipped within 1-2 business days. Excluding major holidays.

How do I cancel my order?
Unfortunately, we cannot cancel your order once it is placed. Our order fulfillment is designed to efficiently process, pack, and ship orders promptly. Once an order has been in the packing/shipping process it cannot be cancelled or modified.

Do you offer international shipping?
No, we do not offer international shipping as of now.

HOW CAN I RETURN/EXCHANGE PRODUCT(S)?

We do not accept returns or exchanges on any products. For more information, please refer to our return policy.

HOW CAN I BECOME A RESELLER OF YOUR PRODUCTS?

To become a reseller, you must meet several business criteria. To help us qualify your business for a resell opportunity, please email the following information to info@jbabeusa.com After review, one of our representatives will contact you directly.

  1. Your business name
  2. Your business address
  3. Business email/phone#
  4. Business type
  5. Number of years in business
  6. If business resides in California, please provide CA Resale number
  7. Include a brief profile of your company

CAN I GET SAMPLES OF YOUR PRODUCTS?

Unfortunately we currently do not offer free samples. However, we recommend that you sign up for our mailing list at the bottom of the website to receive notification of new product launches and discounts.

DO YOU OFFER MEMBERSHIP DISCOUNTS?

At this time we do not offer membership discounts. However, as a limited time offer, we are offering free shipping within the continental United States on orders of $35 and above.